Knowledge center, corporate office environment

Knowledge Center

We compile current developments, regulatory changes and practical know-how from the world of logistics, customs and foreign trade.

Categories

Content Categories

Featured

Featured Content

Quick Access

Frequently Used Resources

Popular Topics

Most Searched Topics

FAQ

Frequently Asked Questions

What does the customs brokerage service cover?
It covers all stages of the customs process: import, export, transit and bonded warehouse procedures; declaration preparation, document checks, institutional permits, special regime applications and HS-code advisory. See our Customs Brokerage page.
Which documents should be prepared before importing?
Typically a proforma or commercial invoice, packing list, transport document and — where required — a certificate of origin; depending on the product group, permits, certificates or test reports may also be needed. Our team will finalise the document set with you — start with a quote request.
How is the HS code determined?
The HS code is determined by analysing the tariff schedule against the product's definition, technical characteristics and intended use. We run an AI-supported pre-analysis with LS CORE and finalise the result with validation by our experienced brokers.
How can I track my shipment?
Enter your tracking or reference number on our Shipment Tracking page to view the current status of your operation; you can access files and documents through the Client Portal.
Which countries do you serve?
We organise road, air, sea and multimodal transport primarily on Europe, Russia, China, Middle East, Americas and Far East lanes. See International Logistics for details.
What is VISTA WR Quality Gate?
VISTA WR Quality Gate is our quality control platform: product, packaging and document compliance is checked on site before purchase, evidence files are uploaded to the system, and you give your approval decision digitally. Learn more.
Training

Video and Training Content

Couldn't Find What You Were Looking For?

Our expert team is here for your customs, logistics and foreign trade questions.